Get Ahead of the Competition with timetoreply

There are some ways of improving your business strategy that, once you begin to use them, you realise you should have been doing so all along. For example, how much importance do you put on your team’s ability to respond quickly to online and email enquiries? For...

Are Your Response Times Letting You Down?

In these days of instant communication and online business it is no surprise that people expect not to have to wait too long for a response to an online enquiry. Are you up to speed with your team’s response time record, or is it – as with many businesses – an area...

Catch Those Leads with Fast Responses

Recent research by the esteemed Harvard Business Review revealed some quite startling statistics that business managers really need to take note of. The research was into how quickly companies respond to online requests, and the review audited more than 2,200...