timetoreply vs. Zendesk. vs Freshdesk vs Front: Which One is For You?
Whether you’re managing a sales team, handling incoming customer support requests, or sending important information to your team members, you’re always in your inbox. However, as your company and team grow, you need clear and effective systems to manage your...
8 Ready to Use Customer Service Email Response Templates
Customer service agents deal with a volley of queries, complaints, and responses every day. Thankfully, most of them aren't unheard of. Keeping a vault of ready-to-use email response templates handy for your customer service team can save you a lot of time, cut...
Using Email Automation and Segmentation for Customer Engagement
Think of how Michelle complements Barack (I mean the Obamas). Now, something to tingle your taste bud a little bit. Think of the best chicken and chips you've ever had. Did you miss that? It's chicken... and chips. Having chips without chicken to complement it, in...
Announcing the timetoreply-Zapier Integration
It’s upgrade time! We’re excited to tell the world that the timetoreply-Zapier integration is now live! You can now do so much more with timetoreply by connecting it to the other apps you use like Slack, Gmail, and Google Sheets (and other 3000+ apps on Zapier) to...
The 9 Best Cold Email Outreach Tactics For Your Business
As old school as it may sound, companies that offer digital strategy services say that cold email outreach is still an efficient marketing tool. With over 3.9 billion email users, a well-thought-out email marketing strategy could gain you considerable profits....
How Lead Response Times Affects Sales
Lead response times affects sales, that much is clear. However, there is a double standard that exists between B2C and B2B sales. Why is this? If a serious company’s B2C sales team was letting customers wait for “a day or two” before responding, they would be...
17 Click-Worthy Email Subject Lines For Sales Prospecting
Why Email Subject Lines for Sales Prospecting Matter So Much Outreach is an important part of the sales prospecting process. And, when it comes to cold prospecting, emails are the way to go. An email is less intrusive than a phone call. The recipient can...
Lead Response Management 101: How to Proactively Hit Your Targets
Businesses don’t like to see their leads run cold. Customers don’t like to be left waiting around for a response. But, both of these are situations that are all too common. In fact, they’re probably happening in your business right now. Picture this:...
Tips for Improving Your Email Response Time When Working Remotely
Email response time matters in any context but even more so while we work remotely. Covid-19 has forced many companies to embrace the idea of working from home in an attempt to practice social distancing and keep their employees safe. According to a recent survey...
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