by ttr | Jul 14, 2021 | blog, customer service, email tips
As a business, there is always a consistent train of thought surrounding customers. Customer appreciation emails are no different. We think about how to get new ones, how to retain current customers, and how to make sure that your brand is always the first one that... 
by ttr | May 17, 2021 | blog, customer service, email management, email tips
Customer service agents deal with a volley of queries, complaints, and responses every day. Thankfully, most of them aren’t unheard of. Keeping a vault of ready-to-use email response templates handy for your customer service team can save you a lot of time, cut... 
by ttr | Apr 22, 2021 | blog, email tips, sales
As old school as it may sound, companies that offer digital strategy services say that cold email outreach is still an efficient marketing tool. With over 3.9 billion email users, a well-thought-out email marketing strategy could gain you considerable profits. ... by ttr | Apr 15, 2021 | blog, email tips, sales
Why Email Subject Lines for Sales Prospecting Matter So Much Outreach is an important part of the sales prospecting process. And, when it comes to cold prospecting, emails are the way to go. An email is less intrusive than a phone call. The recipient can read... by ttr | Mar 29, 2021 | blog, email management, email tips, responding quickly to emails, responsiveness
If you’re anything like us, your inbox is one of the first things you check when you start work each morning. You’re not alone. 43% of people say they check their emails every few hours, 10% say they check them every hour, and 13% of people check them multiple times... by ttr | Feb 26, 2021 | blog, customer service, email management, email tips
Some companies have a ticketing system for customer service. Some have live chats, and some rely heavily on emails. If your customer service is email-based, you’ll need customer service software that will let you manage your emails effectively. Here’s a list of...