by ttr | Feb 26, 2021 | blog, customer service, email management, email tips
Some companies have a ticketing system for customer service. Some have live chats, and some rely heavily on emails. If your customer service is email-based, you’ll need customer service software that will let you manage your emails effectively. Here’s a list of...
by ttr | Jan 11, 2021 | blog, customer service, email tips, sales
Marketing and sales are the two arms of a business responsible for growth, profit, ROI, and most importantly, sales. Ironically, these two departments hardly ever work in close alignment. They are either in a competitive conflict or are far too siloed. If these...
by ttr | Dec 14, 2020 | blog, email tips, sales
At a time when social media seems to be a part of our every waking minute, email is still hanging on as one of the top forms of communication in the world. According to CampaignMonitor, for example, Millennials spend an average of 6.4 hours with email each day. It’s...
by ttr | Dec 2, 2020 | blog, email management, email productivity, email tips
Why is email marketing so important? It is a simple, direct, and effective way of connecting with your leads and is very cost-effective. In fact, marketers claim that email marketing can give them an ROI as high as 44x. However, there are many email marketing software...
by ttr | Oct 9, 2020 | blog, customer service, email management, email productivity, email tips, sales
Email tracking tools like Email Meter, EmailAnalytics, and timetoreply can be excellent levers to improve your team’s email productivity and performance. They allow you to measure your team’s email use and productivity, giving you the data you need to make smart...
by ttr | Oct 5, 2020 | blog, email tips, sales
Ask any business professional and they will tell you that one of the most important parts of maintaining a good business relationship is following up. This is just as important for existing customers as it is for making new sales. Making sure you have an effective...