by ttr | Nov 9, 2022 | blog, customer service, remote working
A Guide To Improving Customer Response Time The digital age has introduced immense benefits to companies and consumers alike. Today, nearly every product and service under the sun is available at the press of a button or swipe of a smartphone app. While this...
by ttr | Dec 23, 2021 | remote working
Source: TrackTime24.com Share this graphic on your site! Now That Everyone is Working From Home, Who Can We Trust? In 2021, more than 42% of the US Labor Force worked full time from home WFH Has Become The Norm In Less Than 24 Months The change has been significant...
by ttr | Jun 23, 2021 | blog, remote working
In the lockdowns triggered by the pandemic, remote working emerged as a safe and viable option. It ensured business continuity. As per Global Workplace Analytics, the proportion of remote workers has seen an increase of 150%. Furthermore, according to Upwork, by the...
by ttr | Mar 31, 2021 | blog, email management, email productivity, remote working
Email response time matters in any context but even more so while we work remotely. Covid-19 has forced many companies to embrace the idea of working from home in an attempt to practice social distancing and keep their employees safe. According to a recent survey...
by ttr | Mar 15, 2021 | blog, customer service, remote working
A decade ago, 24 hours was considered the average customer response time. But today? That is just slow. Tech-savvy consumers not only want brands to do their best, but they also want them to respond to their concerns fast. They expect nothing less than exceptional...
by ttr | Mar 8, 2021 | blog, remote working
Remote working is in vogue these days, and it will not be incorrect to say that it is instead the way forward for businesses to function. It is astonishing to note that, as per Gallup, the percentage of remote workers in the US has gone up to 62 percent. The...
