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11 Articles Getting Started

  • How to add a Gmail / Gsuite mailbox to Time To Reply to be monitored.
  • How to add a o365 / Office 365 mailbox to Time To Reply to be monitored.
  • How to bulk add O365 mailboxes / Office 365 mailboxes to Time To Reply.
  • How to add an IMAP mailbox to Time To Reply to be monitored.
  • How to add a Microsoft Exchange mailbox / MS Exchange mailbox to Time To Reply to be monitored.

4 Articles Reports

  • Interaction Report Page.
  • How to use the Domain/SLA report to track email response time goals
  • Overview Report Page.
  • Comparative Report Page.

1 Article Controlling your data

  • Controlling your data. Using the Filters section of Time To Reply.

2 Articles Exporting data from Time To Reply

  • Exporting data to CSV or Excel
  • How to download reports or specific graphs.

20 Articles General

  • Business hours and changing your business hours.
  • Whitelisting our IP address for IMAP connections.
  • Adding Additional Managers Or Admin Users
  • Troubleshooting tips for authenticating when using MS Exchange (Nylas)
  • Managing Join Requests

1 Article Glossary / Terminology

  • Glossary / Terminology

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Time To Reply Limited - 2019