How to add a Microsoft Exchange mailbox / MS Exchange mailbox to timetoreply™ to be monitored.
Go to Add/Remove Agents in your timetoreply™ dashboard and click on
On the next page, enter the agent or mailbox name, email address and under type, add MS Exchange and click
An email will be sent to the mailbox you are trying to add. The email will include an authentication link.
Click on the authentication link and you will be directed to a page where you will need to click on the MS Exchange option. Enter your email address and password and click
You should automatically be redirected back to TTR. However, if we were not able to connect to your mailbox, you may be required to enter some advanced settings. If so, enter your Exchange username and Exchange server address.