For customers that will be hosted on portal.timetoreply™.com, only bulk addition of Gsuite agents is supported.
The portal.timetoreply™.com instance authenticates via a Google App
The following Google API scopes have been enabled under the timetoreply™ Google App
|https://www.googleapis.com/auth/userinfo.email||View your email address|
|https://www.googleapis.com/auth/userinfo.profile||See your personal info, including any personal info you’ve made publicly available|
|openid||Associate you with your personal info on Google|
|https://www.googleapis.com/auth/gmail.metadata||View your email message metadata such as labels and headers, but not the email body|
New customers deployed to portal.timetoreply™.com must complete the following steps under their Google Admin Console in order to allow the timetoreply™ application to poll their domain.
These steps will grant timetoreply™ permission to read Gmail Metadata and read a list of all the users on the customer’s G Suite Account.
Once you have completed the steps above, we also need to know which GSuite Administrator email address we should use.
timetoreply™ will impersonate this Admin account (with read-only permissions) to list all users within your G Suite account.
This will allow you to tick each one you want to add as an agent in timetoreply™.
From the portal, the administrator account details will then need to be entered on the screen when performing a bulk addition of GSuite accounts for the first time.