Get email performance insights and reports on every member of your inbound sales or customer service team. See who’s sending the most replies, who’s slow on responses and how long it takes your whole team to complete cases or close deals.
Turbo charge your inbound sales team’s productivity and performance
Turbo charge your customer service team’s productivity and performance
Integrate directly into Gmail and Google Workspace, Outlook and Microsoft 365, so you and your team can monitor and improve email replies straight from your existing inboxes.
Dig deeper into email & inbound lead analytics than you ever thought possible, with real-time tracking and reporting into replies, response times, resolution rates and more.
Get instant alerts and notifications from individual and shared mailboxes to make sure you and your team don’t just meet SLAs, you smash them.
Improve your response times to new leads and existing customers and watch your company boost sales, build loyalty and increase revenue.
"In terms of responsiveness, it’s gone up from 62% to 86% as a company."
Lonnie Jackson
Vice President of Customer Management
"We have seen response times in particular groups go from 7 hours to 2 hours with the timetoreply data. This is getting information to our partners quicker and streamlining the way we work."
Kyra Augustus
Director of Partner Support – Central
"When it comes to communicating with our customers, timetoreply helps keep our teams performing at their best. The analytics help our leaders understand team performance and find opportunities to tweak and improve the service they're providing to our customers."
David Crowley
VP Operations
timetoreply doesn’t just analyze your team’s response times. It gives every agent the tools to improve them. With real time recommendations and alerts, timetoreply trains your teams to reply faster and optimize their email & inbound lead follow-ups.
Turbo charge your inbound sales team’s productivity and performance
Find out moreTurbo charge your customer service team’s productivity and performance
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