Video tutorials

Some videos to help you use our system

Create an account and add your agents to timetoreply.com

Using comparative graphs to compare agent response times

Using filters for response time SLA measurement

How to view the response time leaderboards in the timetoreply dashboard

Showing the email log populate for Gmail and IMAP

How to create filters to drill down into the data

How to use the overview and comparative report sections

Using the email log to find response times for specific emails