Radically improve your
teams’ email performance
With timetoreply’s email reply time and analytics tool, you and your customer-facing or sales teams will be able to:
Get real-time stats & reports on your teams’ key email metrics like, reply time, response rate, email volumes
Set SLA and reply time goals for individual customers, or customer groups
Measure shares / group and individual mailbox performance.
Make data driven decisions to improve customer service and close more leads
See it for yourself. Click “Choose a demo time slot now” to schedule a 20 – 30 minute demo customised to your specific needs.
Provides tremendous insight
Overall: We’ve been able to address staffing, general productivity, contingency planning, communication spikes and increases, and more. The software has been incredibly valuable to our organization.
Pros: We were struggling to fully understand the requests coming from our partners and customers. We had an idea but if we could better understand when partners reached out, how they reached out, and how quickly we responded we could drive increased satisfaction. This software helped us to answer all of those questions. It also gave us the ability to see trends for our highest value partners
Bryce H
SVP Operations, Telarus
Having trouble booking a demo?
Please email [email protected] and we’ll get something in the diary.
Trusted by thousands of businesses, worldwide
Trusted by thousands of businesses, worldwide
Our Customers
Word on the street
Ontellus
“In terms of responsiveness, it’s gone up from 62% to 86% as a company.”
Lonnie Jackson
Vice President of Customer Management
Telarus
“We have seen response times in particular groups go from 7 hours to 2 hours with the timetoreply data. This is getting information to our partners quicker and streamlining the way we work.”
Kyra Augustus
Director of Partner Support – Central
Swift Momentum
“Everyone has improved their reply times by at least 300-400%, giving our customers a 3-4 times faster and therefore better experience. As a business owner, that’s huge!”
David Sarembock
Founder and Managing Director
We’ve got your back. Safe and secure for all major email providers.
Tracking
We only track To, From, Subject line and timestamps.
Privacy
We never read your email, we don't have access to it.
Compatibility
Works with Microsoft Outlook, Google Workspace, and MS Exchange
Security
- ISO27001
- Google Security Certified
- SOC 2 (coming soon)
- HIPAA (coming soon)
Convenience
No software to install, everything is in your browser
