88%

of your customers want answers in an hour

78%

of sales go to the first company to respond

86%

of customers want problems solved on the first try

An email tracking tool built for the people behind the inbox

The reason timetoreply lite is the best email tracking tool for small businesses is that it’s easy to use and set up.

Here’s who can benefit from it.

Customer support reps

Make email support fast, reliable, and stress-free.

  • Track how long it takes you to respond to every email
  • Stay within SLA limits without using complex helpdesk tools
  • Get daily summaries to spot delays before they become issues
  • Use with Gmail or Outlook — no extra setup required

Sales agents

Respond faster and close more deals with better visibility.

  • Know exactly how long it takes to reply to prospects
  • Get alerts for delayed responses that could cost you deals
  • Keep performance high without a CRM or complicated setup
  • Use with your existing Gmail or Outlook inbox

Solopreneurs

Stay responsive while wearing every hat in your business.

  • Track your email replies without extra tools or effort
  • Stay on top of leads, clients, and support, all from your inbox
  • Get simple, daily reports to spot slow follow-ups
  • Save time while improving your communication

Team managers

Gain full visibility into your team’s email performance.

  • See who’s replying quickly and who needs improvement
  • Monitor team-wide response times with real-time data
  • Spot trends and coach based on facts, not assumptions
  • No manual tracking; just plug in and get insights instantly

Trusted by companies who want to win

How it works: 4 simple steps to better email performance

You don’t need to change how you work, just plug timetoreply lite into your existing inbox, and you’re all set. Here’s how to set up this email tracking tool for small businesses.

1. Connect your Gmail or Outlook

Log in with your existing inbox; no complicated setup or extra tools are needed. Whether you use Gmail or Outlook, this email tracking tool for small businesses just takes a few clicks to link. It’ll be up and running in minutes.

Connect inbox

Performance insights

2. Get instant performance insights

Once it’s connected, you can check your team’s email performance instantly. You can track reply times, email volumes, and more in real time. This email tracking tool for small businesses is ready to go out of the box.

3. Get real-time alerts when a reply’s overdue

If you also get the browser extension, you’ll get real-time notifications for overdue replies. This ensures that you never miss an email, whether from a lead or a customer, and helps you maintain great customer relationships.

Real-time alerts

Track reply times

4. Track reply times and improve productivity

Spot delays, fix gaps, and keep response times in check. Use daily or weekly reports to stay on top of things without the guesswork. Whether you’re working solo or managing a team, you’ll know how to improve your performance.

Real-time tracking

Real-time tracking

No learning curve

No learning curve

Privacy-first design

Privacy-first design

Packed with powerful features in a lightweight dashboard

Here are the features that make timetoreply lite the best email tracking tool for small businesses.

Real-time email tracking

Are your email replies fast enough to keep leads warm and customers happy? With timetoreply Lite, you get instant insights into your email response times, so you always know how you’re doing.

You can spot slow replies and fix them before they cost you business. This email tracking tool is designed for small businesses seeking to maintain a sharp, responsive, and professional image.

Gmail and Outlook integration

This email tracking tool is built for small businesses that work on Gmail or Microsoft Outlook. It integrates with these email platforms really well.

You can practically manage everything from one place, without switching tabs. This makes it really easy to track your response times without hassle.

Team and individual analytics

Want to know how your team’s doing? Now you can. This email tracking tool breaks down reply performance in a way that’s easy to understand.

With timetoreply lite you’ll get a clear picture without drowning in data or charts. It provides insights without overkill, and it works right out of the box.

Email summary reports

No one has time for another dashboard, and with timetoreply lite, you don’t need one. Choose daily or weekly summaries and get a snapshot in your inbox.

These summaries and reports are easy to scan and even easier to act on. It’s just enough info to keep you informed, without adding any extra work.

Lightweight user experience

This isn’t a tool that tries to impress you with endless options. This email tracking tool for small businesses does only a few things, but does them well.

There are no bloated menus or features you’ll never touch. Just a clear view of how you’re doing, and that’s it. No bells and whistles or confusing options.

Privacy-first email tracking

No one’s reading your emails — not now, not ever. This email tracking tool only tracks when emails are sent and received, nothing else. So, your data is safe.

You keep full control of your inbox and your data. This email tracking tool for small businesses is designed to be useful without being intrusive.

Customer Testimonials

“Very quick to set up and really useful reports.”

Henry Bird

“Great insights help us find the key problems to solve.”

Sagwadi Maluleke

“Easy to use and delivers what it promises.”

Shaun Oakes

Generic metrics

Dashboards give you numbers, but not always the ones that matter…and they’re just metrics, not actionable insights you can use right away.

Data for data's sake

Sure, you can see where performance might be falling flat…but then what? Dashboards don’t coach your team. That’s on you. They’re flying blind.

Too little, too late

Dashboards love to tell you your team missed their targets…after the fact. By then, the damage is done. You need real-time insights to make a difference.


Get real-time, actionable insights with timetoreply lite.


Why choose timetoreply lite for email tracking

Because average isn’t an option for small businesses still trying to make their mark. Our email tracking tool, timetoreply lite, is built for small,

dynamic teams that want to lead, not follow.

Improve response times

Don’t leave your team to fly blind. Show them their live performance data directly in their inbox and combine it with smart recommendations and custom alerts.

Turn data into action

Passive dashboards? Not here, timetoreply lite gives both managers and team members live insights, so everyone can optimize and not just analyze.

Win & delight customers

timetoreply lite has two modes — sales, and customer-facing. This email tracking tool for small businesses can help you improve customer experience.

Get started quickly

No fluff, no hassle. Get started faster than your favorite barista can make you a coffee. With timetoreply lite, you’ll see a positive impact from the get-go.

Give your team the unfair advantage they deserve.

Try it for free

Empowering team members to stay ahead. Stay proactive. Stay winning

With timetoreply lite, your team will never miss a beat. They get instant alerts when response times are at risk, so they never drop the ball…and your customers & prospects are always happy

Empowering team members to stay ahead. Stay proactive. Stay winning

With timetoreply lite, your team will never miss a beat. They get instant alerts when response times are at risk, so they never drop the ball…and your customers & prospects are always happy

Managers: Lead smarter. Empower teams. Deliver results.

timetoreply lite’s manager dashboard gives you the tools to unlock your team’s full potential—live insights, actionable data, and smarter decisions, all in one place.

FAQs

1. What types of businesses is timetoreply lite perfect for?

2. How is timetoreply lite different from other email analytics tools?

3. Is timetoreply lite secure and compliant with data protection regulations?

4. Can I customize timetoreply lite for my business?

5. How do I get started with timetoreply lite?

6. What kind of support does timetoreply lite offer?

7. Can I upgrade to the full version of timetoreply as my business grows?



Set up once and stay on top of email replies forever

Our email tracking tool for small businesses connects to Gmail or Outlook and starts working immediately. No learning curve, just smart data when you need it.

Start with a free trial to test this email tracking tool for small businesses.