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One simple plan for small businesses with customer-facing and sales teams

Save 20% with annual billing Yearly


Boost your team's email performance with timetoreply Lite

$99$79 per month for up to 10 seatsper month for up to 10 seats, billed annually

Enjoy a streamlined version of our powerful email analytics platform, designed specifically for small teams.

Track response times, monitor productivity, and enhance customer engagement – all with an easy-to-use interface.


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What's included
  • Real-time email analytics
  • Response time tracking
  • Team productivity insights
  • Customer engagement metrics
  • Easy integration

 

Timetoreply Lite is built for small teams that need simple, effective tools to manage their email response performance. It delivers just what you need — no more, no less.

Dashboard

A real-time, at-a-glance view of your team’s email performance, with powerful yet simple insights.

  • Filtering options
  • Alerts widget
  • Overall reply time widget
  • Configurable widgets
  • Leaderboard
  • Peak time heatmaps

Reply time goals

Define clear reply time goals to help your team stay responsive:

  • Overall reply time – For all replies
  • First reply time – Time to first reply in a conversation
  • Priority reply time – Replies to high-priority contacts

Visual indicators (green/yellow/red) highlight how well you’re doing, and alerts help ensure nothing slips through the cracks.

Streamlined alerts

Keep everyone in the loop with lightweight, actionable alerts:

  • Real-time notifications for missed emails and breached reply time goals
  • Daily digest email summarizing pending issues
  • Weekly performance summary for the team

 

Simple reporting

Reporting is built directly into the dashboard:

  • Track reply time trends, team performance, and missed emails
  • Export any data view as a PDF or CSV with a single click
  • No complex filters or views — what you see is what you get
timetoreply leaderboard dashboard

Team management

Manage your team with three roles: Admin/Manager, Member, and free unlimited Viewers for stakeholders or leadership.

Self-service onboarding

Get set up fast with an intuitive onboarding wizard. Follow the setup checklist to go live in minutes

Support & help

In-app tooltips for guidance, a searchable knowledge base, and email support for critical issues

FAQs

What types of businesses is timetoreply Lite suitable for?

How does timetoreply Lite differ from other email analytics tools?

Is timetoreply Lite secure and compliant with data protection regulations?

Can I customize timetoreply Lite to meet my business needs?

How do I get started with timetoreply Lite?

What kind of support does timetoreply Lite offer?

Can I upgrade to the full version of timetoreply as my business grows?



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