"In terms of responsiveness, it’s gone up from 62% to 86% as a company."

Lonnie Jackson
Vice President of Customer Management

"We have seen response times in particular groups go from 7 hours to 2 hours with the timetoreply data. This is getting information to our partners quicker and streamlining the way we work."

Kyra Augustus
Director of Partner Support – Central

"Everyone has improved their reply times by at least 300-400%, giving our customers a 3-4 times faster and therefore better experience. As a business owner, that’s huge!"

David Sarembock
Founder and Managing Director