timetoreply helps you track reply times across every sales and customer service inbox in your manufacturing company, so you can see exactly how fast each team member is responding to new leads and answering customer emails. Display key stats, compare reply times and make sure all your SLAs are met.
Equip your manufacturing company with the email analytics data that helps every sales and customer-facing team member deliver a superior experience. timetoreply gives everyone the tools they need to optimize their own performance in real-time, close more deals and delight more customers with faster, smarter responses.
Your manufacturing customers are always looking for a better experience, from their initial sales enquiry to their regular contact with your team. Use timetoreply to increase customer satisfaction at every stage of their journey with faster reply times from both your sales and customer service teams, and make sure your manufacturing company stands out.
timetoreply’s manufacturing email analytics and performance optimization software sits directly on top of existing individual and shared mailboxes. Just connect your Microsoft 365 or Google Workspace accounts and your team is good to go.
"In terms of responsiveness, it’s gone up from 62% to 86% as a company."
Vice President of Customer Management
"We have seen response times in particular groups go from 7 hours to 2 hours with the timetoreply data. This is getting information to our partners quicker and streamlining the way we work."
Director of Partner Support – Central
"Everyone has improved their reply times by at least 300-400%, giving our customers a 3-4 times faster and therefore better experience. As a business owner, that’s huge!"
Founder and Managing Director