Some of our amazing travel agencies use timetoreply every day to book more customer holidays

Track and improve email response times

timetoreply gives you complete insight into every customer-facing inbox in your travel company, so you can see exactly how fast each team member is responding to new customer enquiries and existing customer requests. Display key stats, compare reply times and make sure your customers always get the best booking experience.

Identify bottlenecks and optimize performance

Equip your corporate travel company with the email data software that supports exceptional customer service. timetoreply gives every team member all the tools they need to optimize their own performance in real-time, make customer changes immediately and secure more travel bookings.

Meet customer demands faster. Transform customer satisfaction

Close the gap between incoming emails and prompt customer service, by helping every travel agent respond faster to customer demands. Stand out in the travel industry with rapid new bookings and superior customer service, that see your business travelers returning again and again.

Work where your teams work

timetoreply’s corporate travel email analytics and performance optimization software sits directly on top of existing individual and shared mailboxes. Just connect your Microsoft 365 or Google Workspace accounts and your team is good to go.

See how timetoreply could transform your travel company’s response times

“timetoreply gives me the data I need to better understand how we are responding to customers. Over the last 6 months, we’ve improved our reply times by 25%”
Louise Fletcher – Account Manager

Detailed email analytics + powerful performance improvements

Instant email analytics and deeper reply insights

No missed emails or SLA breaches with smart alerts

Shared mailbox reporting and key team metrics

Real time recommendations to boost team members’ performance

Team-wide leaderboards and tailored performance tips

No workflow changes with 5000+ integrations

Why are travel companies like yours using timetoreply?

"We wanted to gain visibility into our shared mailboxes and understand the types of queries to which we were taking longer to respond. timetoreply gives us the data we need to better understand how we are responding to customers and to ensure the best possible experience over email."

Rachel Salmon
Product Manager

"timetoreply gives me the data I need to better understand how we are responding to customers. Over the last 6 months, we’ve improved our reply times by 25%."

Louise Fletcher
Account Manager

"timetoreply’s solution provided a platform for the Satguru Operations team to monitor internal communication and stay in touch with clients even when people weren’t actively traveling; customers needed to postpone bookings, enquire about travel restrictions, etc. timetoreply helped to ensure none of these emails slipped through the cracks."

Kulwinder Pal Singh
Head of Central Operations Centre

Time to see the insight, improvements and results for yourself?