Ignite

For businesses that have email KPIs and need a tool for longer term reporting periods and/or that want to track shared mailboxes, and actionable insights on revenue teams’, and need to export data from the system. Can be deployed at the individual, team, or organisation / domain level.

$15/mailbox/month (5 – 30 mailboxes)
31+ contact us for pricing.

• Office 365, Outlook, Gmail / Gsuite, MS Exchange, IMAP, Mimecast
• Individual mailbox productivity tracking (productivity report)
• Shared mailbox (and sub-agent) analytics, productivity & response time tracking
• 4 additional reports (Overview, Comparative, Interaction, SLA)
• Dashboard view
• Customizable account access hierarchy
• Clear view on internal and external communication patterns
• Mail logs at message and conversation level
• Company, team and mailbox level goal setting
• Block / select email addresses and domains to track
• Downloadable reports
• Scheduled reports via email
• 2 years of rolling data stored
• Up to 90-day reporting view