Some of our amazing insurance customers use timetoreply every day to improve their lead and case management

Track and improve email response times

timetoreply gives you complete insight into every sales and customer-facing inbox in your insurance organization, so you can see exactly how fast each team member is responding to new leads and open cases. Display key stats, compare reply times and make sure all your SLAs are met.

Identify bottlenecks and optimize performance

Equip your insurance company with the email analytics data and support to deliver more efficient customer service. timetoreply gives every team member all the tools they need to optimize their own performance in real-time, convert more leads to customers and manage cases more effectively.

Close cases faster. Transform customer satisfaction

Help every sales team member, case manager and customer service rep in your insurance company respond to queries quicker and close cases faster. Stand out in the insurance industry with superior handling times and higher levels of customer satisfaction.

Work where your teams work

timetoreply’s insurance email analytics and performance optimization software sits directly on top of existing individual and shared mailboxes. Just connect your Microsoft 365 or Google Workspace accounts and your team is good to go.

See how timetoreply could transform your insurance company’s response times

“Since using timetoreply across several teams at Trinre, we have seen our First Reply Times improve by 67% over the last 12 months.”
Gail Barrow-Guevara, Trinre Insurance

Detailed email analytics + powerful performance improvements

Instant email analytics and deeper reply insights

No missed emails or SLA breaches with smart alerts

Shared mailbox reporting and key team metrics

Real time recommendations to boost team members’ performance

Team-wide leaderboards and tailored performance tips

No workflow changes with 5000+ integrations

Why are insurance companies like yours using timetoreply?

"We are happy with the tool and strive to perfect our services by monitoring that all emails are handled within their KPI’s. The support service of TTR is exquisite. They really listen to our needs."

Jill Sjauw Mook
Transformation & Change Officer

"I continue to spend time with TTR, and I am amazed at what can be gleaned from metadata… …I personally believe that for an organization of our size and for the number of staff, and if used actively and correctly, the insights are worth the investment."

Amit Uttumchandani
Data and technology

"Since using timetoreply across several teams at Trinre, we have seen our First Reply Times improve by 67% over the last 12 months."

Gail Barrow-Guevara
Team Leader

Time to see the insight, improvements and results for yourself?