How Virtual Receptionists can Improve Business Responsiveness and Increase Lead Conversion
This article is brought to you by our friends at Smith.ai. Smith.ai’s 24/7 virtual receptionists and live chat agents capture and convert leads by phone, website chat, texts, and Facebook. Your Business Needs To Monitor and Respond to Customers on ANY Channel They...
How to Effectively Manage a Shared Team Mailbox
Shared mailbox addresses like support@, contact@, talkto@, etc. are usually accessed by multiple people in a team. Anyone with credentials can log in and respond to a query which is great when first establishing an email customer support process. However, as your...
timetoreply vs Email Meter and Email Analytics
If you're trying to decide whether timetoreply is right for your business, take note. Here is a detailed comparison between the three leading email tracking tools available in the market - timetoreply vs Email Meter and Email Analytics. Let’s get started! Overview of...
New! Customer Table Breakdown and Multiple Customer Domain Groups
We’ve added a new table to the timetoreply Overview Report called the “Customer Breakdown” table. Take a gander at it below. timetoreply Customer Breakdown Table What makes it great? Essentially, the Customer Breakdown table shows you how your...
Feature Update! MS Exchange Bulk Add Now Available
We're super excited to announce that we offer "Bulk Add" for MS Exchange customers running MS Exchange 2013 or later versions. What does this mean for MS Exchange Users? Two awesome things. Awesome thing number 1 Instead of adding MS...
6 Rules For Writing Follow-Up Emails
Ask any business professional and they will tell you that one of the most important parts of maintaining a good business relationship is following up. This is just as important for existing customers as it is for making new sales. Making sure you have an effective...
5 Creative Email Personalizations That No One Else is Doing
5 Creative Email Personalizations That No-one Else is Doing It’s a well established that personalizing emails increases the goal conversion rate of a cold email campaign. The effectiveness of personalization is summed up by a study from Campaign Monitor that...
How to Set Customer Email Response Time Benchmarks – A Quick Guide
How to Set Customer Email Response Time Benchmarks – A Quick Guide It’s an age of instant responses. With mobile phones at our fingertips and connectivity on the go, we expect DEMAND prompt responses to our emails and queries. Businesses that don’t provide prompt,...
How to Write Effective Sales Emails That Generate Pipeline
How to Write Effective Sales Emails That Generate Pipeline If you're trying to get more leads and customers using cold email, you can't afford to send potential customers emails that are generic, bland, and uninteresting. The only way you'll see success with your...
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