If customer service was the hallmark of success a century ago, it has become even more important for any business in the 21st Century internet landscape to put customer service right at the top of the list of priorities that bring success, and, since emails are the...

It’s all very well having a website and a sales team handling web forms coming in via that website, which is the ideal, because it means that your website is performing well enough to encourage traffic that stops long enough to fill in contact forms or send in email...

Without leads or enquiries, most of which come in to any business via email or website contact forms that are filled in by potential clients, any business is on the losing side of any competitors who have their customer service jacked up to the speed it should be to...

Timetoreply is an online tool that has been developed by a team of internet and tech fundi’s, designed to manage what happens to emails coming into any company every day, to check on how quickly members of sales teams are responding to these email enquiries or web...

Any business owner or sales manager that is determined to understand how well email enquiries are being handled, or whether they are being ignored and mismanaged, definitely needs to add timetoreply to the arsenal of tools each business needs to grow, and maintain...

There are many reasons that have made timetoreply one of the most innovative business tools available today, and one of these reasons is that you don’t have to be tied to your desk to keep track of what is happening to the emails coming in to your business! You have...

Timetoreply is an easy-to-use tool that will offer you the ability to view statistics on exactly how fast your sales team is responding to email enquiries, and in an age where email is still one of the best ways to communicate, this response time is fundamental in...

Want to know why email quick email response times are essential? Tons of research, in a nutshell!  The research into the importance of quick email responses in an online business environment is prolific, just type it into Google and you will find various sources that...

You snooze, you lose, it’s as simple as that if you are not ready to grab the brass ring each time it swings your way, and with high speed technology swinging those rings at you, you really need to be on your toes to grow and thrive in a business arena that has become...

One of the major complaints that customers have when they enter any store looking for a specific product is that there is never anyone around to assist, they have to search for a staff member for help, often to no avail, and for many consumers, this is enough to send...