Let’s start with how important it is to respond as quickly as possible to any email enquiry received by your sales agents. According to research, sales leads have a very short lifespan, which means that there is only a window of between 5 – 30 minutes in which to...

We know the economy isn't looking great for business owners at the moment. While the majority of businesses are struggling to make ends meet, there are a few who seem to be unaffected. There could be many reasons why a company is failing or simply just surviving like...

Did you know that 78% of sales generated online - via email or website contact form - are awarded to the first company to reply? Just take a moment to think about that. If you could somehow reply to the sales leads that already come your way first, you could close...

Emails are the bread and butter for every business, in every industry today. There’s no getting away from the fact that if you don’t look after leads that arrive via email, you won’t be converting as many of them as you should. Timetoreply has made it so easy for any...

In the eyes of a potential customer nothing says you care about their business more than a quick response to emails will. Every time a customer is kept waiting is a missed opportunity to open up a dialogue that’ll keep the customer engaged long enough to convert a...

You may already have quality online marketing campaigns in place to boost your online presence and bring in leads, but do email response times in your business match the quality of these marketing strategies? Once someone fills in an online form, do you really know...

Do you know how many sales you’re losing out on as a result of slow email response times?  If you had a way to find out exactly how those leads are lost, wouldn’t you take it? Of course you would! With fierce competition in every area of commerce today, not following...

As we all know by now, emails are the preferred method of communication in the business world today.  Anyone that doesn’t recognise this is on the losing end of the stick if sales are the lifeblood of their business. Customers simply won’t wait for a response these...

The moment your business receives an email or online enquiry, the response needs to be swift. A quick email response to this first contact is a golden opportunity to impress potential customers with fantastic customer service, and to convert enquiries into sales,...

Can you remember a time when there was no need for email management software? Nowadays, you get so many emails that some of them slip through the cracks and get deleted by accident. This is because your client base grew and your customer service and sales enquiries...