Best Practices for Managing a Remote Team
With companies all over the world being plunged into the world of remote work, there's no better time to brush up your knowledge of how to manage a remote team. Managing a remote team is hard. There are fundamental differences in managing a remote workforce compared...
Managing Remote Workers – A Beginner’s Guide
With the current global Covid-19 pandemic, many businesses and employees are having to get to grips with remote working. This can be a culture shock, both for those that are new to working from home but also to companies that are new to managing such workers. In this...
How to Help Your Business, Staff and Customers Through Covid-19
By now, you’ve heard all about the Coronavirus. Now officially a pandemic and the main, even sole story on every news bulletin across the globe. Businesses large and small are having to make huge adjustments to try to continue under the circumstances, which is why...
How to Ensure Your Business is Remote Work Ready
The COVID-19 virus, or SARS-CoV-2, has quickly spread around the world. Now, companies everywhere have begun to react to keep their employees, workplaces, and local communities safe. Remote work may not have been part of your business strategy. But, it’s going to have...
How to Measure Email Response Time in Microsoft Outlook
Time. It’s the one commodity you can’t get more of. We live in a world where consumers and businesses alike are becoming less and less forgiving of anything that wastes it - and rightly so. The data backs this up. Companies that respond to emails within 5 minutes are...
What is a Standard Email Response Time Policy and Why Do You Need One?
Replying to email fast is a competitive advantage. No one likes waiting days for a reply to their email, and your customers and leads will agree. If you want to ensure your customers are never left waiting for a response, it's worth considering implementing a standard...
Average Email Response Times Across Different Industries
Email response time is a key metric for your business. Whether capitalizing on a red hot lead or making sure your customer service is on point. Responding to customers or potential customers quickly is going to benefit you in the long run and see your revenue...
10 Top Tips to Perfect Your Email Etiquette
We spend a staggering amount of time checking and replying to emails these days. According to a recent study by Adobe, as much as 5 hours per day. With the onset of the mobile workspace - you can literally run a business from your smartphone these days. Emails are...
CRMs are Great, But They Can’t Really Help You Track Business Emails, or Relationships
CRMs drive business growth. As companies struggle to navigate the increasingly complex customers’ journey, a CRM helps with the management of customer info, establishing an effective sales process, setting up campaigns etc. Most importantly, CRMs can help a business...