78% of sales go to the first company that responds. timetoreply Ignite makes you that company.

timetoreply Ignite is an email performance optimisation & analytics product that empowers your inbound sales team to dramatically improve their lead response times and closing ratios.

  • get alerts when an inbound lead has been waiting for too long
  • support team members with real-time, automated coaching
  • out of the box integrations with Hubspot, Salesforce, ActiveCampaign, Constant Contact and more

Boost your inbound sales team’s
lead response performance today

timetoreply Ignite helps you identify high performers and effective closers,
fuel healthy competition and ensure no leads are missed.

Identify high and low performers

Competitive leaderboards

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Integrates with HubSpot, Salesforce, Active Campaign, Constant Contact

Avoid killed deals due to slow reply times

Automated performance optimisation at the team member level

Trusted by businesses worldwide to drive sales and delight customers

 

Trusted by businesses worldwide to drive sales and delight customers

 

Why inbound sales teams choose timetoreply Ignite for lead response optimisation and analytics.

Inbound sales teams that reply to inquiries faster close more deals. timetoreply Ignite helps
sales leaders avoid missed revenue due to poor response time times by their teams,
and gives team members live data to help them self-optimise in real-time..

Identify high and low performers

Live dashboard shows performance data for each of your team members. Including reply-to-times, closed emails, total emails sent, and more.

Get email analytics for each team member to see who is and isn’t pulling their weight. Plus, you can see how much each individual is contributing to a shared inbox.

  • See each team member’s reply times, closed leads, total emails sent, and more
  • Easily identify top performers worth rewarding and low performers who need coaching
  • Use enterprise grade email analytics data to make better management decisions
sales team email reporting

Identify high and low performers

Live dashboard shows performance data for each of your team members. Including reply-to-times, closed emails, total emails sent, and more.

sales team email reporting

Get email analytics for each team member to see who is and isn’t pulling their weight. Plus, you can see how much each individual is contributing to a shared inbox.

  • See each team member’s reply times, closed leads, total emails sent, and more
  • Easily identify top performers worth rewarding and low performers who need coaching
  • Use enterprise grade email analytics data to make better management decisions
email alert

Competitive leaderboards

Boost healthy performance with data transparency.

Team members can see each other’s reply times and compare how they stack up with their peers.

  • Use public leaderboards to fuel more competition in your sales team
  • Team members can see how their email performance compares to their peers
  • Increase overall inbound sales team performance

Competitive leaderboards

Boost healthy performance with data transparency.

email alert

Team members can see each other’s reply times and compare how they stack up with their peers.

  • Use public leaderboards to fuel more competition in your sales team
  • Team members can see how their email performance compares to their peers
  • Increase overall inbound sales team performance

Avoid killed deals due to slow replies

Close more inbound leads.Get notified when a warm lead has gone too long without a reply.

Set an alert for how long a lead should sit without a reply, and if a lead comes close to the time limit, you and your team will receive an alert.

  • Set a maximum time limit for how long leads can sit without a reply
  • Receive an alert if a lead comes close to a reply-time deadline
  • Say goodbye to dropped leads
Reply faster and close more deals

Avoid killed deals due to slow replies

Close more inbound leads. Get notified when a warm lead has gone too long without a reply.

Reply faster and close more deals

Set an alert for how long a lead should sit without a reply, and if a lead comes close to the time limit, you and your team will receive an alert.

  • Set a maximum time limit for how long leads can sit without a reply
  • Receive an alert if a lead comes close to a reply-time deadline
  • Say goodbye to dropped leads
email alert

Fits in seamlessly with your team and their tech

Works with your current email client and integrates with CRMs and sales enablement tools. Right out of the box.

timetoreply Ignite integrates with HubSpot, Salesforce, Active Campaign, Constant Contact and more. Plus, the easy-to-learn interface works directly from your browser.

Fits in seamlessly with your team and their tech

Works with your current email client and integrates with CRMs and sales enablement tools. Right out of the box.

email alert

timetoreply Ignite integrates with HubSpot, Salesforce, Active Campaign, Constant Contact and more. Plus, the easy-to-learn interface works directly from your browser.

Smart performance insights

Empower team members to self-optimize with live & contextual data directly in their email client window.

Team members get automated performance coaching on which leads to prioritize without having to trawl through their inbox.

  • Get notified when leads are about to breach a reply time goal
  • Team members see how their lead response performance stands compared to their peers
  • Team members get real-time suggestions on how to prioritize workflow and get more done
Reply faster and close more deals

Smart performance insights

Empower team members to self-optimize with live & contextual data directly in their email client window.

Reply faster and close more deals

Team members get automated performance coaching on which leads to prioritize without having to trawl through their inbox.

  • Get notified when leads are about to breach a reply time goal
  • Team members see how their lead response performance stands compared to their peers
  • Team members get real-time suggestions on how to prioritize workflow and get more done

71% of sales leads are wasted due to slow response times.

We fix that for sales teams.

Why inbound sales teams love our email performance optimisation
and analytics for Microsoft Outlook and Google Workspace.

Real-time alerts

Setup real-time alerts so that you know if an important email hasn’t received a reply after X amount of time.

Mark emails as "Closed"

Use our native add-ins for o365, outlook.com or Gmail to mark emails that have been dealt with as “closed”. View your average time-to-close metric and work at improving this over time.

Measure email reply times

Know exactly how long each mailbox takes to reply to internal or external emails with our email response time software.

Agent leaderboards

Create healthy competition by sharing the comparative leaderboard reports with your team. Set goals and reward the best performing sales agents. Watch your average reply times to customers improve and your qualified leads increase.

Monitor individual or group mailboxes

Measure all new incoming emails for an individual email account or a group email address where the inquiries are sent to your sales team.

Track sales agent and team trends

View what % of emails have been responded to in under 30min, 60min, 4 hours, etc. Set your own reply time bands and improve your sales team’s responsiveness to emails. Track performance over a 12 month period.

API and CRM integrations

Integrate timetoreply with your favourite CRM or business intelligence reporting tool. Sync data and analyze the impact of improving your timetoreply metrics.

Monitor individual or group mailboxes

Measure all new incoming emails for an individual email account or a group email address where the inquiries are sent to your sales team.

Track sales agent and team trends

View what % of emails have been responded to in under 30min, 60min, 4 hours, etc. Set your own reply time bands and improve your sales team’s responsiveness to emails. Track performance over a 12 month period.

API and CRM integrations

Integrate timetoreply with your favourite CRM or business intelligence reporting tool. Sync data and analyze the impact of improving your timetoreply metrics.

Customer Service

Inbound Sales

Customer Support

Key Account Managers

Remote Teams

Word on the street

Ontellus

“In terms of responsiveness, it’s gone up from 62% to 86% as a company.”

Lonnie Jackson

Vice President of Customer Management

Telarus

“We have seen response times in particular groups go from 7 hours to 2 hours with the timetoreply data. This is getting information to our partners quicker and streamlining the way we work.”

Kyra Augustus

Director of Partner Support – Central

Swift Momentum

“Everyone has improved their reply times by at least 300-400%, giving our customers a 3-4 times faster and therefore better experience. As a business owner, that’s huge!”

David Sarembock

Founder and Managing Director

We’ve got your back. Safe and secure for all major email providers.

microsoft 365 and Google Workspace
Tracking

We only track To, From, Subject line and timestamps.

Privacy

We never read your email, we don't have access to it.‍

Compatibility

Works with Microsoft Outlook, Google Workspace, and MS Exchange

Security
  • ISO27001
  • Google Security Certified
  • SOC 2 (coming soon)
  • HIPAA (coming soon)
Convenience

No software to install, everything is in your browser

Analytics for Outlook

Analytics for Gmail

With timetoreply Ignite, your sales teams drive more revenue, close more inbound leads, and increase their email performance

  • Never miss an inbound lead again
  • Fuel competition and productivity across your sales team
  • Identify your best performers and your lowest ones
  • Improve every team member’s sales performance with the Optimiser

Get the guide now!

Follow these five steps and you'll get visibility into your teams' email performance, understand your current response times and email volumes, be able to set KPIs, identify areas for improvement, set alerts to ensure nothing slips through the cracks and more!

Your resource is on it's way

Get the free template now!

Download the free Response Time Policy template and start putting a framework in place to improve your response time to customers.

Your resource is on it's way

Get the guide now!

Shared mailboxes can be a nightmare. But follow these five ways to make managing collaborative email easier and more transparent and you can make sure that your shared inbox is transformed into a tool for your team's best work. 

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