Email Productivity Software

timetoreply Remote

Need a simple, rapid rollout, email productivity software solution to support the daily productivity and communication of your remote teams? With timetoreply Remote you get daily snapshot reports, and actionable insights into your remote staff’s email communication patterns, workload, and email productivity.

Works for 10-1000+ mailboxes, with any email client.

 

ISO27001 & Google Security certified.

See Email Volumes

See how many emails were sent and received in a day per mailbox, as well as the trend for the previous 7 days.

Track Email Conversations

See how many conversations each mailbox is a part of, how many conversations are waiting for a reply and how many have been completed.

View Average Email Reply Times

See how long your staff take to reply to emails. See their average First Reply Time, Overall Reply Time, and their response time trend over the last 7 days.

Track Responsiveness

View what % of emails have been responded to in under 30min, 60min, 4 hours, etc. Set your own reply time bands and improve your staff’s responsiveness to emails – a great springboard into more general productivity discussions with your staff.

Set Response Time Goals

Set goals and reward staff based on their activity and email reply times. View the time that the first emails and last emails were sent in a day, compare the number of emails sent inside and outside of business hours, as well as each staff member’s average number of emails sent and received per hour.

Teams and Customer Groups

Group staff into teams, and create customer groups to see how different teams are performing and how your business is responding to your customers.

Schedule Reports

Schedule customized reports to be sent to you (or anyone else) on a daily, weekly or monthly basis.

Control Your Data

Use filters to include or exclude certain emails and other data from being counted in the reports, for greater accuracy and clarity.

View Message Logs

View the message logs to see the time it took for each reply in a conversation (your reply times and your customers’ reply times).

Customers we are proud to have helped

Do more with your data

Get instant access to your real-time data, and the meaningful
metrics you need to support your remote team each day.

Works with all mail clients.

100% private and secure.

No credit card required

view email activity

Track Email Volumes

 

  • See exactly how many emails each one of your team members has sent and received for the day.

 

  • Spot weekly trends in volumes, and use the info to gauge workload and productivity.

 

View First and Last Activity times

 

  • See when each team member sends their first and last email for the day.

 

  • View email activity within and outside of business hours.

 

  • Rank by highest or lowest volume of activity.
email activity
email conversations

See Conversational Relationships

 

  • See how many conversations each mailbox is a part of, how many conversations are waiting for a reply, and how many have been completed.

 

  • Useful to see exactly where replies need to be sent.

Watch timetoreply Remote in action

 

timetoreply Remote gives you a daily, actionable report on your remote team’s workload, core relationships, and productivity to help you make data-driven decisions and support their growth.

 

Your team can keep using email as always. No new software. No need to change the way you already work.

 

Get timetoreply Sales set up in
under 5 minutes

7 day full-feature free trial

No credit card required

ISO27001 and Google Security Certified

No software to install

Share This