Item: essential skills in customer-facing teams
Rating: 5
Author: Barry Blassoples

The five essential skills in customer-facing teams that AI can’t replace

AI is transforming how we work and live. The impact of AI-powered tools on our daily lives cannot be understated. We are truly living at the dawn of...

How quick customer service resolution equals better customer experiences

When was the last time you reached out to a company with a customer service request? Maybe you needed a quick answer about a product or help with a...

"woman sitting in her home office by her desk looking at her open mac laptop

How to effectively manage email for remote work

Remote work has grown massively in popularity over the past few years as companies increasingly rely on online collaboration tools to get work done....

Timetoreply extension

Introducing timetoreply extension for improved email performance We've said it before, and we'll say it again: keeping on top of important emails is...