Latest Blogs

The latest advice on reply time & lead response optimization, and email performance improvements

team analytics

Customer service analytics guide for sales and customer teams

What is customer service analytics? Customer service analytics is the process of capturing and analysing data that is generated by your customer...

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Timetoreply Optimizer

Introducing timetoreply Optimizer for improved email performance We've said it before, and we'll say it again: keeping on top of important emails is...

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logistics email etiquette

Email etiquette for logistics | timely communication tips

Email etiquette for logistics professionals | timely communication tips In the logistics industry, clear and professional communication is crucial...

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