by ttr | Nov 17, 2022 | blog
How to get Outlook email statistics If you’re a previous reader of this blog, you’ll know how much we believe in the importance of email analytics as a tool for the best sales and customer service teams. Too often, teams lack vital insights into...
by ttr | Nov 10, 2022 | blog, email productivity, fast response, responding quickly to emails, responsiveness, sales
Improving Your Lead Response Time (A Comprehensive Guide for Sales Teams & Managers) Improving your lead response time can increase sales and secure a higher return on investment. What is a good lead response time? How can you improve your lead response...
by ttr | Nov 10, 2022 | blog
Tips to reduce customer churn rate Want to grow your business and remain successful? A good place to start is ensuring you retain your customers by keeping your customer churn rate low. Research has found that acquiring a new customer is five times more costly...
by ttr | Nov 9, 2022 | blog, customer service, remote working
A Guide To Improving Customer Response Time The digital age has introduced immense benefits to companies and consumers alike. Today, nearly every product and service under the sun is available at the press of a button or swipe of a smartphone app. While this...
by ttr | Nov 9, 2022 | blog, customer service, email management
Proven Ways To Enrich Customer Experience in 2022 The competition for customers in 2022 has never been fiercer. As the market becomes more crowded, customer experience has become a top priority for businesses that wish to thrive. A recent study by Walker...
by ttr | Nov 9, 2022 | blog, customer service, email productivity
Response time in insurance (everything you need to Know) In any business, responding to queries and leads quickly is the best practice, but this is especially true for insurance companies. According to The Insurance Journal, insurance shoppers consider quick...
