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How to enhance productivity with email analytics software

How to enhance productivity with email analytics software

Businesses send and receive dozens, if not hundreds, of emails daily, creating a goldmine of data. However, without a system to manage this data,...
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What is lead response time and how can you improve it?

What is Lead Response Time and How Can You Improve It?

Speed and efficiency are key factors in determining the success of a business. This is particularly true when it comes to lead generation and sales....
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Customer service analytics guide for sales and customer teams

Customer service analytics guide for sales and customer teams

Customer service analytics is the process of capturing and analysing data generated by your customer service teams. Companies use customer service...
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Maximizing email productivity Strategies, tools, and best practices

Maximizing email productivity: Strategies, tools, and best practices

Why is email productivity so important? In the digital age, email productivity is the lifeblood of every successful customer-facing team. High...
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Email etiquette for logistics companies Key best practices

Email etiquette for logistics companies: Key best practices

In the logistics industry, clear and professional communication is crucial for smooth operations and customer satisfaction. Email remains the most...
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17 best email analytics platforms for client teams for 2025

17 best email analytics platforms for client teams for 2025

If you're serious about acing your email marketing campaigns, you must know how important it is to give your customer-facing teams all the tools they...
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The crucial impact of response time on customer satisfaction

The crucial impact of response time on customer satisfaction

Have you ever reached out to a company with a question or problem and had to wait forever for a response? Frustrating, right? Businesses are starting...
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How to track response time in Outlook effectively

How to track email response time in Outlook effectively

The saying “Time is money” has never been more true. Speed becomes a critical competitive advantage for businesses in today’s fast-paced...
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Email impact in logistics How to boost customer communication in 2025

Email impact in logistics: How to boost customer communication in 2025

No one likes being left in the dark, especially when waiting for a package. That’s where optimizing email impact in logistics can turn a stressful...
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