by ttr | Nov 9, 2022 | blog, customer service, remote working
A Guide To Improving Customer Response Time The digital age has introduced immense benefits to companies and consumers alike. Today, nearly every product and service under the sun is available at the press of a button or swipe of a smartphone app. While this...
by ttr | Nov 9, 2022 | blog, customer service, email management
Proven Ways To Enrich Customer Experience in 2022 The competition for customers in 2022 has never been fiercer. As the market becomes more crowded, customer experience has become a top priority for businesses that wish to thrive. A recent study by Walker...
by ttr | Nov 9, 2022 | blog, customer service, email productivity
Response time in insurance (everything you need to Know) In any business, responding to queries and leads quickly is the best practice, but this is especially true for insurance companies. According to The Insurance Journal, insurance shoppers consider quick...
by ttr | Jul 14, 2021 | blog, customer service, email tips
As a business, there is always a consistent train of thought surrounding customers. Customer appreciation emails are no different. We think about how to get new ones, how to retain current customers, and how to make sure that your brand is always the first one that...
by ttr | Jul 1, 2021 | blog, customer service, email management, Uncategorized
Shared mailboxes streamline work The first step that most firms take when developing a customer service strategy is streamlining how teams communicate. The reason is that when one is starting with a one-person team, setting up a communication platform is easy...
by ttr | May 28, 2021 | blog, customer service, email management
For most businesses, email is a fundamental communication tool enabling internal teams to collaborate and drive productivity while also connecting companies with their customers, partners, and suppliers. Email is the number one business productivity tool and the most...
