by ttr | Jun 25, 2020 | blog, customer service, fast response, responding quickly to emails, responsiveness
Effective team communication is essential in any workplace no matter what industry they are in. Therefore, businesses must constantly find ways to ensure that their teams have efficient means to connect with everyone else. In fact, a study by Mitel shows that 15% of...
by ttr | Jun 23, 2020 | blog, customer service, email management, email productivity, email tips
If your inbox is flooded with emails and you find yourself regularly losing updates from your team or missing new emails from sales leads, you need an Email Response Management System. They help you and your team organize your emails to help you extract value from...
by ttr | May 11, 2020 | blog, customer service, email management, email tips
There is no doubt that the current pandemic has a detrimental effect on marketing. Many countries around the world experience a drop in sales and are losing customers because they were forced into remote mode, and many of them were not ready for it. Econsultancy...
by ttr | Apr 30, 2020 | blog, customer service, remote working, sales, Uncategorized
It’s been over 150 days since Covid-19 first reared its head. With the world under lockdown and populations driven indoors, many businesses have been forced to suspend their operations, or at least curtail them as required. In this time of crisis, it is the job...
by ttr | Apr 21, 2020 | blog, customer service, remote working, responding quickly to emails, sales, Uncategorized
If you’re new to remote work, you’re probably starting to realize that it can be tough to stay focused and get deep work done. One of the leading causes of these distractions is your instant messaging platform of choice. Most likely, that’s Slack or...
by ttr | Apr 6, 2020 | blog, customer service, remote working, responding quickly to emails, sales
Traditionally, the sales and customer support departments of businesses operate on a fundamental goal – revenue and ROI. The pandemic, however, brought about a new reality, a reality many businesses were unprepared for. It forced a shift in focus from revenue to...
