Email Response Time Benchmark Report, H1 2024

Discover the importance of quick responses, benchmarks for email response times, and industry-specific standards and best...
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“The Time to Win” by Jay Baer

Unlock the key to gaining a competitive edge in today’s fast-paced market with Jay Baer’s latest...
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Latest Blogs

The latest advice on reply time & lead response optimization, and email performance improvements

customer experience analytics

Customer experience analytics: Guide to boost retention

A customer emails you with a complaint. Another leaves a low rating on your product page. A third simply stops buying from you — no...

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Customer engagement strategy A guide for business growth

Customer engagement strategy: A guide for business growth

How do some businesses turn first-time buyers into loyal promoters, while others struggle to keep customers interested? Nowadays, customers want...

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What is customer experience optimization Your full guide

What is customer experience optimization? Your full guide

Customer experience (CX) optimization is the focused effort to improve every customer interaction from initial discovery to post‑purchase. It...

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