Guides

Get deeper insights, tactics and strategies to improve your organization’s reply times and response rates, support individual team members and transform your lead conversions and customer service.

Email Response Time Benchmark Report, H1 2024

Discover the importance of quick responses, benchmarks for email response times, and industry-specific standards and best...

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“The Time to Win” by Jay Baer

Unlock the key to gaining a competitive edge in today’s fast-paced market with Jay Baer’s latest...

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Latest Blogs

The latest advice on reply time & lead response optimization, and email performance improvements

Mastering email etiquette: Pro tips for professionals

Email plays a significant role in the success of any business. And that’s because it is often used to engage with and build positive relationships...

Email Meter vs EmailAnalytics: Which one is better? (And what’s the alternative?)

Using the right email tool to manage a team or run a business is vital for streamlining important processes, such as timely replies. However, with so...

Customer support tools to reduce your customer response time

Before now, 24 hours was considered the average customer response time. But today? That is just slow. Tech-savvy consumers not only want brands to do...

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