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What are the KPIs for email marketing (especially those crucial to your success)?

KPIs for successful email marketing Email marketing is a powerful form of digital marketing that involves sending promotional or educational emails...

How to write guaranteed high-converting prospecting emails

This post will show you how to structure effective prospecting emails for your sales and customer-facing teams. Get a template example, pro tips, and...

An overview of email management and why it’s vital to every business

Discover email management, which tools can assist with this and why it’s vital for every business. Email is an essential part of any business. It...

Everything you need to know about customer service emails

Customer service emails provide an excellent opportunity to engage directly with your customers. How well you manage and execute customer service...

Customer Service SLAs: What They Are, Benefits, and Examples

Discover why you need to set SLAs for your customer service team and examples of SLAs you can implement to improve your customer...

Email analytics (what is it & best practices) | timetoreply

Email analytics guide for sales and customer teams Email is still the preferred communication channel for most customers. Companies need...

Tips to improve email response times: expectations, policy & etiquette | timetoreply

Standard email response times policy & etiquette you should know Replying to email fast is a competitive advantage. No one likes waiting days...

Addressing poor sales performance & drop in leads

How-to guide on addressing poor sales performance & drop in leads One of the most stressful things a sales team or sales-driven organisation can...

Improving inbound lead response time | timetoreply

Improving inbound lead response time (how-to guide) Providing quick responses to inbound leads is essential to any B2C or B2B...

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