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What is email analytics and which are the best tools for It?

The global email marketing market was valued at 7.5 billion dollars in 2020, and that figure is projected to rise to 17.9 billion by 2027. And with...

Best Customer Service Email Management Software for 2024 | timetoreply

What is Customer Service Email Management Software? Customer service email management software is a specialized tool designed to help businesses...

6 Essential Customer Service Metrics for Satisfaction and Loyalty

Delivering exceptional customer service is vital for organizations striving to thrive in today's hyper-competitive business landscape. But it can be...

Mastering email etiquette: pro tips | timetoreply

Email plays a significant role in the success of any business. And that’s because it is often used to engage with and build positive relationships...

The Best Email Management Software in 2023 | timetoreply

Do you ever feel like you're being controlled by your inbox rather than the other way around? If you're ready to conquer your email management...

How to add a shared mailbox to Outlook and track metrics

Companies that handle large volumes of customer service or sales queries usually streamline their communication using shared mailboxes. Shared...

What are the KPIs for email marketing (especially those crucial to your success)?

KPIs for successful email marketing Email marketing is a powerful form of digital marketing that involves sending promotional or educational emails...