by ttr | May 9, 2022 | blog
5 Shared Mailbox Best Practices For Outlook, O365, and Gmail Companies dealing with large volumes of customer support or sales queries often make use of shared mailboxes to centralise customer communication. Addresses such as [email protected], [email protected] and [email protected] are usually... 
by ttr | May 5, 2022 | blog
How to Measure and Track Email Response Time in Microsoft Outlook The saying “Time is money” has never been more true. The rapid pace of modern life means speed is often a major competitive advantage to businesses, especially for customer service and... 
by ttr | May 4, 2022 | blog
Best Email Reporting Software For Outlook & Gmail Your company’s email inbox is the hub for all your sales and customer support communication, and fast email reply times will improve customer satisfaction, and lead to higher lead conversion rates. However, it can... 
by ttr | May 3, 2022 | blog
FrontApp Review & Alternatives (Everything You Need To Know) FrontApp is an excellent platform to manage your customer communication. It’s packed with features, and has various pricing plans to fit most company’s financial needs. But, it’s not for everyone. It... 
by ttr | Mar 29, 2022 | blog
Top 7 Zendesk Alternatives (In-depth Comparison) If you’re looking for a Zendesk alternative, it can be hard to know where to start. Zendesk has hundreds of features and pitches itself as a tool that can help almost any company with customer support and sales email... by ttr | Mar 25, 2022 | blog
The 3 Best Customer Service Email Management Software For Customer and Sales Teams How do the best customer service and sales teams keep track of all the myriad customer requests, support tickets and sales queries flooding into their inboxes? Email is one of the most...
