by ttr | Oct 19, 2020 | blog, customer service, email management, email productivity
Shared mailbox addresses like support@, contact@, talkto@, etc. are usually accessed by multiple people in a team. Anyone with credentials can log in and respond to a query which is great when first establishing an email customer support process. However, as your...
by ttr | Oct 9, 2020 | blog, customer service, email management, email productivity, email tips, sales
If you’re trying to decide whether timetoreply is right for your business, take note. Here is a detailed comparison between the three leading email tracking tools available in the market – timetoreply vs Email Meter and Email Analytics. Let’s get started!...
by ttr | Oct 9, 2020 | blog, company updates
We’ve added a new table to the timetoreply Overview Report called the “Customer Breakdown” table. Take a gander at it below. timetoreply Customer Breakdown Table What makes it great? Essentially, the Customer Breakdown table shows you how your...
by ttr | Oct 9, 2020 | blog, company updates
We’re super excited to announce that we offer “Bulk Add” for MS Exchange customers running MS Exchange 2013 or later versions. What does this mean for MS Exchange Users? Two awesome things. Awesome thing number 1 Instead...
by ttr | Oct 5, 2020 | blog, email tips, sales
Ask any business professional and they will tell you that one of the most important parts of maintaining a good business relationship is following up. This is just as important for existing customers as it is for making new sales. Making sure you have an effective...
by ttr | Oct 2, 2020 | blog, email tips, sales
5 Creative Email Personalizations That No-one Else is Doing It’s a well established that personalizing emails increases the goal conversion rate of a cold email campaign. The effectiveness of personalization is summed up by a study from Campaign Monitor that...
